---
title: Manage time-off requests with On-Call Scheduling
description: Use the Time-off requests tab to approve or reject the time-off request that you've received.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-mobile-agent/time-off-request.html
release: australia
product: ITSM Mobile Agent
classification: itsm-mobile-agent
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Managing teams and incidents using My Team applet, ITSM Mobile Agent, IT Service Management]
---

# Manage time-off requests with On-Call Scheduling

Use the **Time-off requests** tab to approve or reject the time-off request that you've received.

## Before you begin

Role required: rota\_Manager

## Procedure

1.  Open the ITSM Mobile Agent app and tap **My team**.

2.  On the **On-call Schedule** tab, tap **Time-off requests**.

    A list of time-off requests is displayed. The list is divided into pending and completed requests.

3.  Tap **Approve** or **Reject** the time-off requests that you've received.

    **Note:** Add a reason for the time-off request rejection.

4.  Tap the filter icon \(\[Omitted image "filter-settings.png"\] Alt text: Filter icon.\) to view specific time-off requests.

5.  Tap the menu icon \(\[Omitted image "inveted-menu-ocs.png"\] Alt text: Icon menu.\) and select **Request time-off** to go to the Request time-off form.

6.  Complete the required fields on the form and tap **Submit**.