---
title: Activate Performance Analytics jobs for ITSM Success Dashboard indicators
description: Activate the Performance Analytics \(PA\) jobs to collect daily and historical data for the ITSM Success Dashboard indicators.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-success-dashboard-indicators/activae-pa-indicator-jobs-sdb.html
release: australia
product: ITSM Success Dashboard Indicators
classification: itsm-success-dashboard-indicators
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ITSM Success Dashboard Admin console, Configure, ITSM Success Dashboard indicators, IT Service Management]
---

# Activate Performance Analytics jobs for ITSM Success Dashboard indicators

Activate the Performance Analytics \(PA\) jobs to collect daily and historical data for the ITSM Success Dashboard indicators.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All > Performance Analytics > Data Collector > Jobs**.

2.  To run the daily jobs:

    1.  Filter the list of jobs to select the following:

        -   \[SD ITSM\] Daily Data Collection
        -   \[PA SLA\] Daily Data Collection
        -   \[PA Requested Item\] Daily Data Collection
        -   \[PA Incident\] Daily Data Collection
        -   \[PA ITSM Dashboard\] Daily Data Collection
    2.  Activate the scheduled jobs by selecting the **Active** check box corresponding to the job.

3.  To run the scheduled jobs for historical data collection:

    1.  Filter the list of jobs to select the following:

        -   \[SD ITSM\] Historic Data Collection
        -   \[PA Requested Item\] Historic Data Collection
        -   \[PA Incident\] Historic Data Collection
        -   \[PA ITSM Dashboard\] Historic Data Collection
    2.  Select **Execute Now** to see the past 60 days data in the dashboard.


**Parent Topic:**[ITSM Success Dashboard Admin console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/itsm-success-dashboard-indicators/admin-console-sd.md)