---
title: Add time savings
description: Add new time savings as a contributing indicator based on your organizational preferences.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-success-dashboard-indicators/add-time-savings.html
release: australia
product: ITSM Success Dashboard Indicators
classification: itsm-success-dashboard-indicators
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Success Dashboard indicators KPIs, ITSM Success Dashboard Admin console, Configure, ITSM Success Dashboard indicators, IT Service Management]
---

# Add time savings

Add new time savings as a contributing indicator based on your organizational preferences.

## Before you begin

Role required: sn\_sd.success\_dashboard\_admin

## Procedure

1.  Navigate to **All** > **Success Dashboard** > **Getting Started** > **Success Dashboard** > **Key performance indicators \(KPIs\)**.

2.  Select the row context menu for **Contributing KPI type** to add the time savings option as a contributing indicator.

3.  Update the **Persona group** and **Time Saved**details.

4.  Select **Add**.

5.  Update the existing time savings for the requested items by selecting the record and select **Remove**.

    **Note:** You can update the record only in the application scope.


**Parent Topic:**[Configure Success Dashboard indicators KPIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/itsm-success-dashboard-indicators/config-kpis-sdb.md)