--- title: Delegate the shift manager \[rota\_admin\] role description: As a shift manager, you can delegate your role to a member of shift. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/delegate-shift-mgr-role-oncall.html release: australia product: On-Call Scheduling classification: on-call-scheduling topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Managing schedules and shifts, On-Call Scheduling, IT Service Management] --- # Delegate the shift manager \[rota\_admin\] role As a shift manager, you can delegate your role to a member of shift. ## Before you begin Role required: rota\_manager or admin ## Procedure 1. Navigate to **All** > **User Administration** > **Delegate Roles in Group**. 2. Follow the instructions to [Delegating roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_DelegateRoles.md) the shift manager role to a member of your shift. **Note:** Ensure that you select the shift group where you want to delegate the shift manager role. 3. Submit the role delegation request. **Parent Topic:**[Managing schedules and shifts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/manage-schedules-and-shifts.md) **Related topics** [Assigning On-Call Scheduling roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/roles-assigning-oncall.md)