---
title: Mobile experience for On-Call Scheduling
description: View and manage on-call schedules from a mobile device with the On-Call Scheduling mobile applet.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/mobile-experience-ocs.html
release: australia
product: On-Call Scheduling
classification: on-call-scheduling
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [On-Call Scheduling, IT Service Management]
---

# Mobile experience for On-Call Scheduling

View and manage on-call schedules from a mobile device with the On-Call Scheduling mobile applet.

On-call managers and shift managers can perform the following actions:

-   View your group's on-call schedule including any gaps, time-off requests, and so on.
-   View roster and escalation details for a shift.
-   Review and act on gaps and conflicts.
-   Approve/Reject time-off and shift swap requests.
-   Provide, replace, or delete coverage and delete time-offs

Members of a roster can perform the following actions:

-   View your on-call schedules, who else is on-call during a shift, and your role for the shift \(primary/secondary\).
-   View the roster and escalation details for a shift.
-   Submit time-off and shift swap requests.
-   Send a message \(Slack /MS teams/ Push notifications\) to find a replacement.

-   **[Getting started with the On-Call Scheduling mobile app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/mobile-getting-started-oncall.md)**  
Use the ServiceNow Agent mobile app to access the On-Call Scheduling mobile application. Then log in to an instance and work on your schedules.
-   **[Mobile On-Call Scheduling overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/mobile-ocs-overview.md)**  
Members and managers of a shift can use the On-Call Scheduling applets and navigation menu on the Mobile Agent application to view and manage shifts and schedules.
-   **[Manage work with ITSM Mobile Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/my-work-ocs.md)**  
As a member of a shift, view your upcoming shifts, request time off, and accomplish daily tasks related to your schedule.
-   **[Manage team with ITSM Mobile Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/my-team-ocs.md)**  
As a shift manager, view your team's schedule and perform activities like approving time-off requests and providing coverage.

**Parent Topic:**[On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/c_OnCallScheduling.md)