--- title: Complete a problem task description: Resolve and complete the problem task. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/complete-a-problem-task.html release: australia product: Problem Management classification: problem-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Managing Problems, Problem Management, IT Service Management] --- # Complete a problem task Resolve and complete the problem task. ## Before you begin Role required: admin, problem\_admin, problem\_coordinator, problem\_manager, or problem\_task\_analyst ## Procedure 1. Select **Complete**. \[Omitted image "pm-task-complete.png"\] Alt text: work in progress state The problem task enters the **Closed** state with **Close code** as **Complete**. **Note:** You can configure the Problem properties to reanalyze a task even after it is closed by selecting **Re-assess**. The state of the task changes from **Closed** to **Assess**. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same. **Parent Topic:**[Managing Problems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/problem-management/problem-mgmt-lifecycle.md)