---
title: Configure problem categories
description: Configure problem categories to provide a refined way of monitoring and reporting problems. Add to or remove category and subcategory choices from the list of problem categories or subcategories.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/configure-problem-categories.html
release: australia
product: Problem Management
classification: problem-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure the problem form, Configuring Problem Management, Problem Management, IT Service Management]
---

# Configure problem categories

Configure problem categories to provide a refined way of monitoring and reporting problems. Add to or remove category and subcategory choices from the list of problem categories or subcategories.

## Before you begin

Role required: admin

## Procedure

1.  Follow the steps in [Define an option for a choice list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_ViewChoiceListDefinitions.md) to enter your problem categories.


**Parent Topic:**[Configure the problem form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/problem-management/problem-configure-forms.md)