---
title: Redesign the problem form
description: The form designer allows you to customize elements in the problem form to create different form views, display a field navigator, or provide field properties.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/design-problem-form.html
release: australia
product: Problem Management
classification: problem-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure the problem form, Configuring Problem Management, Problem Management, IT Service Management]
---

# Redesign the problem form

The form designer allows you to customize elements in the problem form to create different form views, display a field navigator, or provide field properties.

## Before you begin

Role required: admin

## About this task

Form design is an alternative to configuring forms that combines several configuration options into one tool. You can make and save changes, then return to the browser tab with the open problem form and reload the form to test your changes. Using the form designer lets you try out the changes you want to make for the best result.

## Procedure

1.  In the form context menu, select **Configure** > **Form Design** to open the form designer in a new browser tab.

2.  Follow the directions in [Form design](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_FormDesign.md) to customize elements in the problem form.


**Parent Topic:**[Configure the problem form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/problem-management/problem-configure-forms.md)