---
title: Preparing for migration
description: You can prepare your instance for migration before you start the migration activity.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/prepare-migration.html
release: australia
product: Problem Management
classification: problem-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Migration Utility, Configuring Problem Management, Problem Management, IT Service Management]
---

# Preparing for migration

You can prepare your instance for migration before you start the migration activity.

Before you start the migration activity, if you want to optionally remove all of your problem records or all of your problem task records, take a backup of the records first before you remove them.