---
title: Work order models
description: When work management is activated, the ServiceNow platform adds the Work Order Models and Work Task Models modules to the product catalog.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/product-catalog/c\_CreatingWorkOrderModels.html
release: australia
product: Product Catalog
classification: product-catalog
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Models, Product Catalog, Asset Management common applications, IT Service Management]
---

# Work order models

When work management is activated, the ServiceNow platform adds the Work Order Models and Work Task Models modules to the product catalog.

Users with the wm\_admin role can define new model records, which can be used as templates to create work orders for common procedures.

**Parent Topic:**[Models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/product-catalog/c_Models.md)