---
title: Create hardware models
description: Use hardware models to track equipment assets such as servers and racks. You can create a new hardware model.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/product-catalog/t\_CreatingHardwareModels.html
release: australia
product: Product Catalog
classification: product-catalog
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Models, Product Catalog, Asset Management common applications, IT Service Management]
---

# Create hardware models

Use hardware models to track equipment assets such as servers and racks. You can create a new hardware model.

## Before you begin

Role required: model\_manager

## Procedure

1.  Navigate to **All** > **Product Catalog** > **Product Model** > **Hardware Models**.

2.  Click **New**.

3.  Complete the form.

    For general field descriptions, see [Model form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/product-catalog/r_ModelFormFields.md). The hardware model fields listed are found in the Information section of the form.

    |Field|Description|
    |-----|-----------|
    |Height \(U\)|The total height of the hardware item, in inches.|
    |Flow Rate \(cfm\)|The flow rate of the hardware model, expressed in cubic feet per minute.|
    |Sound Power \(bels\)|The noise measurement, in bels \(1 bel=10 decibels\).|

4.  Click **Update**.


-   **[Add compatible models to a hardware model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/product-catalog/t_AddingCompModelsToHrdwreModel.md)**  
On a hardware model record, you can add compatible hardware models, giving you a good method for tracking hardware assets that can work together.
-   **[Add substitute models to a hardware model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/product-catalog/t_AddingSubModelsToHrdwModel.md)**  
On a hardware model record, you can add substitutes to track what hardware models can be substituted for another hardware model.

**Parent Topic:**[Models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/product-catalog/c_Models.md)