--- title: Deactivate a product catalog item description: Deactivate a product catalog item to remove it from the product catalog and the service catalog. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/product-catalog/t\_DeactivateAProductCatalogItem.html release: australia product: Product Catalog classification: product-catalog topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Product catalog items, Product Catalog, Asset Management common applications, IT Service Management] --- # Deactivate a product catalog item Deactivate a product catalog item to remove it from the product catalog and the service catalog. ## Before you begin Role required: catalog\_admin ## About this task You can deactivate the item from either the list view or the record. ## Procedure 1. Navigate to **All** > **Product Catalog** > **Catalog Definition** > **Hardware & Software Items**. 2. Complete one of the following steps.
| **Deactivate from the list view** | Select the check box next to one or more items in the record list and click **Deactivate** below the list. |
| **Deactivate from the record** | Select **Deactivate** under **Related Links**. |