---
title: Roles installed with Service Builder
description: Roles are added to Service Builder with the activation of ServiceNow Service Portfolio Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-builder/service-builder-roles.html
release: australia
product: Service Builder
classification: service-builder
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Service Builder, IT Service Management]
---

# Roles installed with Service Builder

Roles are added to Service Builder with the activation of ServiceNow® Service Portfolio Management.

## Roles

**Note:** If you're able to edit a service, you can also edit child offerings, even if you don't directly own the offering. As long as you can edit a service, you can edit any of its child offerings.

|Role|Description|
|----|-----------|
|Service admin|The service admin role can create services and edit any services, even services that they didn't create.|
|Service author|The service author role can create services and edit the services that they create.|
|Service editor|The service editor role can edit services that they own. They can't create services.|

Service Builder is a feature of Service Portfolio Management. Its plugin \(sn\_service\_builder\) is activated from the base system and activates related plugins that aren’t already active.

**Note:** Even though Service Builder is a feature of Service Portfolio Management, its plugin is part of the Digital Portfolio Management list of products in the ServiceNow Store.

**Related topics**  


[Installed with Service Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-portfolio-management/r_InstalledWSPM2.md)