--- title: Service Catalog dashboard description: Dashboard providing a view into metrics for catalog items. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-catalog.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Platform Analytics KPIs and dashboards, Platform Analytics ITSM Dashboards, IT Service Management] --- # Service Catalog dashboard Dashboard providing a view into metrics for catalog items. KPIs for Service Catalog. |Data Visualization|Description| |------------------|-----------| |Catalog Item best practice deviations|Number of deviations from the best practices for active catalog items.| |Catalog item VA render type|Catalog items distributed by how they will be rendered on a Virtual Agent bot.| |Catalog item fulfillment automation level distribution|Distribution of the catalog items that are fulfilled automatically.| |Catalog item translation coverage|Language wise distribution of the catalog items that are translated.| For more information on the service catalog KPIs see, [Monitoring aggregated catalog item data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/monitor-aggregated-catalog-item-data.md).