--- title: Installed with Service Level Management - SLA Timer Config API description: The Service Level Management - SLA Timer Config API \(com.sn\_slm\_timer\) plugin installs the admin role. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-level-management/installed-with-sla-timer-config.html release: australia product: Service Level Management classification: service-level-management topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Activate Service Level Management - SLA Timer Config API, Service Level Management plugins, Configuring Service Level Management, Service Level Management, IT Service Management] --- # Installed with Service Level Management - SLA Timer Config API The Service Level Management - SLA Timer Config API \(com.sn\_slm\_timer\) plugin installs the admin role. ## Roles installed |Role title|Description|Contains roles| |----------|-----------|--------------| |sn\_slm\_timer.sla\_timer\_admin|Users with this role has full administrative rights to the Service Level Management timer configuration.|sn\_sla\_definition\_read| **Parent Topic:**[Activate Service Level Management - SLA Timer Config API](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-level-management/activate-sla-timer-config-api.md)