---
title: Access Service Operations Workspace for ITSM
description: Experience a unified and seamless experience when managing the life cycle of task records such as incidents and requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/access-sow-itsm.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Exploring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management]
---

# Access Service Operations Workspace for ITSM

Experience a unified and seamless experience when managing the life cycle of task records such as incidents and requests.

## Before you begin

Role required: itil

## Procedure

1.  Log into your ServiceNow instance.

2.  From the **Workspaces** menu, select **Service Operations Workspace**.


**Parent Topic:**[Exploring Service Operations Workspace for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/explore-sow.md)

**Related topics**  


[Service Operations Workspace for ITSM user interface]()

[Service Operations Workspace for ITSM landing page]()

[Exploring Recommended Actions for ITSM in Service Operations Workspace]()

[Exploring On-call Scheduling in Service Operations Workspace]()