---
title: Use Webex for conference calls in Service Operations Workspace
description: Use Webex to schedule the conference calls with the stake holders to resolve the incidents in Service Operations Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/cisco-webex-sow.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Notify in Service Operations Workspace, Collaboration in Service Operations Workspace, Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management]
---

# Use Webex for conference calls in Service Operations Workspace

Use Webex to schedule the conference calls with the stake holders to resolve the incidents in Service Operations Workspace.

-   **[Start a conference call using Webex in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/start-conference-call-webex.md)**  
Start a conference call using Webex from to work towards the resolution of an incident.
-   **[Add participants to an existing Webex call in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/add-participants-webex-call.md)**  
Add a participant to a conference call to participate in the discussion to resolve the incident.
-   **[Reinitiate a conference call from Webex in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/reinitiate-webex-call.md)**  
Reinitiate a conference call to discuss about the resolution of an incident.

**Parent Topic:**[Notify in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/notify-sow.md)