---
title: Configure the duration to view the requester's activities for an interaction in Service Operations Workspace
description: Configure the duration to display requester’s history, consisting of tasks, interactions, and assets. These details are displayed in the Requester Information side panel of Interaction Management record
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/configure-days-display-data.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configuring Interaction Management in Service Operations Workspace, Configuring Service Operations Workspace for ITSM to improve your experience, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management]
---

# Configure the duration to view the requester's activities for an interaction in Service Operations Workspace

Configure the duration to display requester’s history, consisting of tasks, interactions, and assets. These details are displayed in the Requester Information side panel of Interaction Management record

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Service Operations Workspace Admin Center** > **Overview**.

2.  Select **Configure** of **Interaction Management** from the **ITSM core configurations** section.

3.  Enter the number of days to fetch the data in **Days to display data** section.

    Maximum limit is 7 days.

4.  Select **Update**.


**Parent Topic:**[Configuring Interaction Management in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/configure-interaction-management-sow.md)