--- title: Configuring Notify in Service Operations Workspace description: Configure the Notify properties and Microsoft Teams guided setup for initiating a conference call in Service Operations Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/configure-notify-sow.html release: australia product: Service Operations Workspace classification: service-operations-workspace topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configuring Service Operations Workspace for ITSM to improve your experience, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management] --- # Configuring Notify in Service Operations Workspace Configure the Notify properties and Microsoft Teams guided setup for initiating a conference call in Service Operations Workspace. - **[Configure a provider for Notify in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/configure-provider-notify-sow.md)** Configure a conference provider to be used as a choice for initiating a conference call. - **[Configure Notify properties for SOW](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/configure-notify-properties-sow.md)** Manage the Notify application properties to configure the meeting capabilities in SOW. - **[Configure Notify connector for Microsoft Teams from Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/notify-teams-guided-setup.md)** Configure your ServiceNow instance with Notify connector for Microsoft Teams application from Service Operations Workspace using the guided setup to enable making calls using Microsoft Teams. **Parent Topic:**[Configuring Service Operations Workspace for ITSM to improve your experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/configuring-sow-to-improve-experience.md)