--- title: End a Microsoft Teams conference call in Service Operations Workspace description: As a host or a user with the incident manager role, you can end the conference call. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/end-teams-conference-call.html release: australia product: Service Operations Workspace classification: service-operations-workspace topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Use Microsoft Teams to make conference calls in Service Operations Workspace, Notify in Service Operations Workspace, Collaboration in Service Operations Workspace, Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management] --- # End a Microsoft Teams conference call in Service Operations Workspace As a host or a user with the incident manager role, you can end the conference call. ## Before you begin Role required: itil ## Procedure 1. Navigate to **Workspaces** > **Service Operations Workspace**. 2. Select the **List** \(\[Omitted image "list-icon-new.png"\] Alt text: List icon\) icon. 3. Select **Incidents** > **Open**. 4. Select an incident that has an active conference call. 5. Select the **Collaborate** icon \(\[Omitted image "collab-icon-02.png"\] Alt text: Collaborate icon\) from the contextual side panel. 6. Select the **Calls** tab. 7. Select the active call card. 8. Select **Leave call** drop-down menu. 9. Select **End call**. **Parent Topic:**[Use Microsoft Teams to make conference calls in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/microsoft-teams-sow.md)