--- title: Leave a Zoom conference call in Service Operations Workspace description: Leave an active conference call. The call will still be active with other participants. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/leave-zoom-conference-call.html release: australia product: Service Operations Workspace classification: service-operations-workspace topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Use Zoom to make conference calls in Service Operations Workspace, Notify in Service Operations Workspace, Collaboration in Service Operations Workspace, Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management] --- # Leave a Zoom conference call in Service Operations Workspace Leave an active conference call. The call will still be active with other participants. ## Before you begin Role required: itil ## Procedure 1. Navigate to **Workspaces** > **Service Operations Workspace**. 2. Select the **List** \(\[Omitted image "list-icon-new.png"\] Alt text: List icon\) icon. 3. Select **Incidents** > **Open**. 4. Select the incident record that has an active conference call. 5. Select the **Collaborate** icon \(\[Omitted image "collab-icon-02.png"\] Alt text: Collaborate icon\) from the contextual side panel. 6. Select the **Calls** tab. 7. Select the active call card. 8. Select **Leave call**. **Parent Topic:**[Use Zoom to make conference calls in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/zoom-sow.md)