---
title: Problem Management in Service Operations Workspace reference
description: Reference topics provide additional information about Problem Management in Service Operations Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/reference-problem-management-sow.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Problem Management in Service Operations Workspace, Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management]
---

# Problem Management in Service Operations Workspace reference

Reference topics provide additional information about Problem Management in Service Operations Workspace.

-   **[Problem form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/problem-form-sow.md)**  
Description of the field values for the problem form in Service Operations Workspace.
-   **[Problem task form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/problem-task-form-sow.md)**  
Description of the field values for the problem task form in Service Operations Workspace.

**Parent Topic:**[Problem Management in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/problem-sow.md)

**Related topics**  


[Create a problem in Service Operations Workspace]()

[Work on a problem in Service Operations Workspace]()

[Problem Management models in Service Operations Workspace]()

[Create a problem task in Service Operations Workspace]()

[Work on a problem task in Service Operations Workspace]()