---
title: Reporting for services and service offerings in Service Portfolio Management
description: See what's impacting your services and service offerings and report on them by using related list information in Service Portfolio Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-portfolio-management/SPM2-reporting.html
release: australia
product: Service Portfolio Management
classification: service-portfolio-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Service offerings in Service Portfolio Management, Use, Service Portfolio Management, IT Service Management]
---

# Reporting for services and service offerings in Service Portfolio Management

See what's impacting your services and service offerings and report on them by using related list information in Service Portfolio Management.

Service owners can track service level agreements \(SLA\) when an incident \(or a problem or a change\) references their service offering in one of these related lists: Impacted services or Affected configuration items \(CIs\). Portfolio admins can create indicators and reports for service offerings to get a comprehensive view of what is impacting each service offering.

## Offering record related lists

On the service offering record, there are three related lists that impact your service offerings:

-   All Incidents
-   All Problems
-   All Changes

As implied, each related list retrieves all the incidents, all the problems, and all the changes where the service offering has them added as part of these areas:

-   Service offering field on the record
-   Affected CIs related list on the record
-   Impacted services related list of the record

You can also filter on each related list to find specific items.

## SLA commitment reporting

When a service offering is added to the impacted service or to the affected CI related list, the SLA breach reporting is triggered for that offering. The trigger happens even if the offering isn’t listed in the service offering field on the record.

**Parent Topic:**[Service offerings in Service Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-portfolio-management/SPM2-service-offerings.md)

**Related topics**  


[View availability results in Service Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-portfolio-management/SPM2-view-availability-results.md)