--- title: Install the Service Portfolio Management Sample Content Pack description: Install the Service Portfolio Management Taxonomy Content Pack plugin \(com.snc.spm.content\) to access a sample portfolio structure and service taxonomy. This sample data accelerates your ability to create and manage a service portfolio. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-portfolio-management/activate-SPM2-content-pack-plugin.html release: australia product: Service Portfolio Management classification: service-portfolio-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure, Service Portfolio Management, IT Service Management] --- # Install the Service Portfolio Management Sample Content Pack Install the Service Portfolio Management Taxonomy Content Pack plugin \(com.snc.spm.content\) to access a sample portfolio structure and service taxonomy. This sample data accelerates your ability to create and manage a service portfolio. ## Before you begin Role required: admin or portfolio\_admin Dependency: Service Portfolio Management Foundation application ## About this task Installing the Service Portfolio Management Taxonomy Content Pack \(com.snc.spm.content\) plugin, enables you to: - Access demo data and a sample taxonomy structure metadata. - Create portfolios and associated taxonomies. - Access sample lists of service data. - Link to periphery example data, such as vendors and contracts. You can view the sample content in the **Service Portfolios** module of the Service Portfolio Management application as **Sample IT Services Portfolio**. Alternatively, you can view data in the DPM Workspace. For more information, see [Digital Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-landing.md). **Important:** For Step 2 in the procedure, enter `com.snc.spm.content` in the Search field, and check the box to **Load demo data**. ## Procedure 1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**. 2. Find the plugin using the filter criteria and search bar. You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel. 3. Select **Install** to start the installation process. **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for .` You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md). - **[View Service Portfolio Management sample IT services portfolio content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-portfolio-management/use-SPM2-sample-service-portfolio.md)** Access, view, and analyze the Service Portfolio Management sample IT services portfolio content to plan and create your service portfolio. Consider the sample structure as a starting point. You can add to it or modify it to suit the specific needs of your organization. **Parent Topic:**[Configuring Service Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-portfolio-management/SPM2-configuring.md)