---
title: Legacy Oracle process pack
description: The legacy Oracle process pack is an add-on to the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin that provides the ability to manage software licensed under the Oracle licensing model.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management/c\_OracleProcessPack.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Legacy Software Asset Management plugin, ITSM Software Asset Management, Asset Management common applications, IT Service Management]
---

# Legacy Oracle process pack

The legacy Oracle process pack is an add-on to the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin that provides the ability to manage software licensed under the Oracle licensing model.

**Important:** The legacy Oracle Process Pack is not required for tracking and managing Oracle licenses through the Software Asset Management publisher pack for Oracle, which is available as part of the Software Asset Management Professional \(com.snc.samp\) plugin. The Oracle publisher pack includes all capabilities that are required for tracking and managing Oracle licenses. See [Software Asset Management publisher pack for Oracle](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-asset-management/oracle-publisher-pack.md) for more information on the Oracle publisher pack.

Administrators can use this feature to perform the following functions.

-   Identify the software packs installed on Oracle database servers.
-   See the software packs that are currently in use.
-   List which options are installed and in use.

-   **[Using software counters with the legacy Oracle Process Pack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/c_CreatingAnOracleSoftwareCounter.md)**  
There are two distinct ways to count Oracle software through the legacy Oracle Process Pack. Be sure that your Oracle models are set up accurately.
-   **[Software models for the legacy Oracle Process Pack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/c_CreatingOracleSoftwareModels.md)**  
In order to count Oracle software licenses, you must create software models for your Oracle software.
-   **[Request the legacy Oracle Process Pack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/t_ActivateSWAssetMgmtOraclProcPac.md)**  
The legacy Software Asset Management - Oracle Process Pack \(com.snc.sam.oracle.pp\) plugin can no longer be activated upon request. If the legacy plugin has already been activated on your ServiceNow instance, you can continue to use the legacy Oracle Process Pack.
-   **[Installed with the legacy Oracle Process Pack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/r_InstalledWithOracleProcessPack.md)**  
The following tables, fields, and license calculation types are installed with the legacy Oracle process pack.
-   **[Create an Oracle software license for the legacy Oracle Process Pack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/t_CreateAnOracleSoftwareLicense.md)**  
To use the legacy Oracle process pack, you must create an Oracle software license.
-   **[Validate legacy Oracle Process Pack requirements for associating software installations with Oracle mappings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/t_ReqAssocSWInstToOrcleMapping.md)**  
Meet the recommended requirements to ensure that you receive the highest quality results with Oracle mapping.
-   **[Run the Oracle software counter for the legacy Oracle Process Pack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/t_RunTheOracleSoftwareCounter.md)**  
Running the Oracle software counter is a requirement to associate a software installation with an Oracle mapping.

**Parent Topic:**[Legacy Software Asset Management plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/c_SoftwareAssetManagement.md)

**Related topics**  


[Legacy Software Asset Management plugin Overview module]()

[Legacy Software Asset Management plugin setup process]()

[Determine where software is installed using the legacy Software Asset Management plugin]()

[Software licenses in the legacy Software Asset Management plugin]()

[Manage software models using the legacy Software Asset Management plugin]()

[License calculations with the legacy Software Asset Management plugin]()

[Software discovery models in the legacy Software Asset Management plugin]()

[Legacy Software License Compliance Checker]()

[Software license reconciliation counters for the legacy Software Asset Management plugin]()

[Legacy IBM PVU Process Pack]()

[Software contracts for the legacy Software Asset Management plugin]()