---
title: Remove a Walk-up Experience location
description: If you permanently close down a physical Walk-up Experience location, you can also remove the location from the Walk-up Location Queues table.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/remove-walkup-location.html
release: australia
product: Walk-Up Experience
classification: walk-up-experience
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Walk-up Experience, IT Service Management]
---

# Remove a Walk-up Experience location

If you permanently close down a physical Walk-up Experience location, you can also remove the location from the Walk-up Location Queues table.

## Before you begin

Role required: sn\_walkup.walkup\_admin or admin

## Procedure

1.  Navigate to **All** > **** > **Administration** > **Walk-up Locations**.

2.  Click the name of the walk-up location you want to remove to open the location queue record.

3.  Click **Delete** in the form header.

    A confirmation pop-up appears ensuring you want to delete the record.

4.  When the confirmation pop-up asks if you want to delete the record, click **Delete**.

    The Walk-up Experience location queue is removed from the application.


**Parent Topic:**[Configuring Walk-up Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/walk-up-experience/walkup-experience-configuration.md)