---
title: Define the workItem property in the Work scheduler page configuration
description: Add the workItem property to the Work scheduler page configuration to receive the workItem object provided by the work queue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/workforce-optimization-for-it-service-management/work-sched-create-page-properties.html
release: australia
product: Workforce Optimization for IT Service Management
classification: workforce-optimization-for-it-service-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create a Work scheduler card using the Next Experience UI Builder, Setting up, Work scheduler, Workforce Optimization for ITSM, IT Service Management]
---

# Define the workItem property in the Work scheduler page configuration

Add the **workItem** property to the Work scheduler page configuration to receive the **workItem** object provided by the work queue.

## Before you begin

**Important:** Starting with the Brazil release, Workforce Optimization for ITSM is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

Role required: workspace\_admin or ui\_builder\_admin​

## Procedure

1.  In the **Page configuration** section, select the **Config** tab.

2.  In the **Properties** section, select **Edit**.

3.  In the **Edit properties** pop-up window, select **+Add**.

4.  In the **Property name** field, enter **workItem**.

5.  From the **Type** menu, select **JSON**.

6.  Select **Add**.

7.  Select **Save**.

    The **workItem** property is created.

8.  Hover over the **workItem** property and select the Dynamic data binding icon \(\[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon\).

9.  In the **workItem** field, type **@state.workItem**.

10. Click **Save**.

    Here's a demo on how to define the workItem property in the Work scheduler page configuration.


## What to do next

[Define event mappings for Work scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/workforce-optimization-for-it-service-management/work-sched-event-mapping.md)

**Parent Topic:**[Create a Work scheduler card using the Next Experience UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/workforce-optimization-for-it-service-management/create-workscheduler-card-wfo-itsm.md)

**Previous topic:**[Create page scripts for Work scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/workforce-optimization-for-it-service-management/work-sched-create-page-scripts.md)

**Next topic:**[Define event mappings for Work scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/workforce-optimization-for-it-service-management/work-sched-event-mapping.md)