---
title: Product quality investigation
description: The Agents workspace enables you to create and view product quality investigation cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-PQI-use.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [MCO workspace, Use, Manufacturing Commercial Operations]
---

# Product quality investigation

The Agents workspace enables you to create and view product quality investigation cases.