---
title: Reviewing and approving repair claims
description: Agents portal or workspace enables you to review and approve the claims submitted by a dealer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-approve-repair-claims.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Repair claim, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Reviewing and approving repair claims

Agents portal or workspace enables you to review and approve the claims submitted by a dealer.

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Repair**.

    **Note:** To create and navigate to the Review & approve form, see [Create a repair claim manually](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-create-repair-claim.md).

2.  From **Activities**, select **Review & approve**
3.  Select the required action from the following table.

<table><thead><tr><th>

Action

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Approve all

</td><td>

Select **Approve all** from the drop-down. All claims are approved. View the summary in Claim Summary.

</td></tr><tr><td>

Reject all

</td><td>

Select **Reject all** from the drop-down. All claims are rejected. View the summary in Claim Summary.

</td></tr><tr><td>

Partially approve

</td><td>

Select **Partially approved**. Approve, reject, or delete individual jobs, or enter a lesser Approved amount for any job. View the summary in Claim Summary.

</td></tr><tr><td>

Send back

</td><td>

Select **Send back**. The claim is returned to the dealer for additional information.

</td></tr></tbody>
</table>