--- title: Reviewing and approving the sales promotion claims description: Agents workspace enables a claims agent to review and approve the sales promotion claims submitted by the dealer. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-approve-sales-promotion-claims.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Sales promotion claim management, Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations] --- # Reviewing and approving the sales promotion claims Agents workspace enables a claims agent to review and approve the sales promotion claims submitted by the dealer. **Note:** Review and approve activity is visible to the claims agent. All other activities are performed by the dealer sales agent.