--- title: Configure product model description: Create and activate product models for finished products, parts, and components in Manufacturing Commercial Operations \(MCO\). locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-configure-product-model.html release: australia topic_type: task last_updated: "2026-06-30" reading_time_minutes: 1 breadcrumb: [Initial setup, Configure, Manufacturing Commercial Operations] --- # Configure product model Create and activate product models for finished products, parts, and components in Manufacturing Commercial Operations \(MCO\). ## Before you begin Role required: Model Manager \(model\_manager role\) ## About this task You can define and manage both finished products and their individual parts or components as separate product model records. For example: - Product: Alectri Lumora VX 2025 \(Car\) - Component/Part: Alectri Airbag 65-77-91 Each of these entities is treated as a product model in the system. ## Procedure 1. Navigate to **All** > **Workspaces** > **CSM/FSM Configurable Workspace.** 2. Select the List icon. 3. Navigate **MCO Setup** > **Product Models**. 4. Select **New**. 5. Enter the product name. For example, enter "Alectri Lumora VX 2025" for a finished product. 6. Select the product type of models. For example, select a type such as "Component" for "Alectri Airbag 65-77-91". 7. Select **Save**. ## Result The product model is created and ready for use in MCO processes such as warranty claims, recall campaigns, and quality investigations.