---
title: Corrective actions
description: Corrective action enables you to address the asset issue, either by eliminating or replacing the asset.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-corrective-actions.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Recall management, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Corrective actions

Corrective action enables you to address the asset issue, either by eliminating or replacing the asset.

## Before you begin

Role required: sn\_rcl\_claim\_mgmt.recall\_manager

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Recall Management** > **My Campaigns**.

2.  Select the corresponding campaign record in which you want to create a corrective action.

3.  Select **Corrective Actions**.

4.  Select **New**.

5.  On the corrective action form, fill in the fields.

    For a description of the field values, see [Corrective action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-corrective-action-form.md).

6.  Select **Save**.

    **Ready to use** option is displayed.

    **Note:** At least one "In use" corrective action is required to initiate the recall campaign to In-progress.

    Corrective action must contain at least one action charge line to move it to In use.