--- title: Create a checklist template description: Agents workspace enables the manufacturer to create a checklist for verification. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-create-checklist.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Sales promotion management, Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations] --- # Create a checklist template Agents workspace enables the manufacturer to create a checklist for verification. ## Before you begin Role required: manufacturing operations admin \(sn\_mfg\_cmn.manufacturing\_operations\_admin\) or sales promotion manager \(sn\_sales\_prm\_mgmt.sales\_promotion\_manager\) ## Procedure 1. Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Sales Promotion Management** > **My Promotion**. 2. Select **Create checklist**. The Create a checklist template appears. 3. Enter the **Name** of the checklist template. 4. Work on the checklist as needed. - To add a checklist item, select **Add checklist item**. **Note:** These checklist items are displayed on the case line. - To delete a checklist item, select \[Omitted image "icon-delete-trashcan.png"\] Alt text: Delete 5. Select **Create**. ## Result A checklist template is created. ## What to do next To duplicate a checklist, do the following: 1. Select **Edit checklist**. 2. Select **Duplicate**. **Related topics** [Create a checklist template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-checklist-template.md)