---
title: Create a sales promotion claim case
description: Create a sales promotion claim case to claim the reimbursement or discount.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-create-sls-promotion-cc.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create a checklist template, Sales promotion management, Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Create a sales promotion claim case

Create a sales promotion claim case to claim the reimbursement or discount.

## Before you begin

Role required: manufacturing operations admin \(sn\_mfg\_cmn.manufacturing\_operations\_admin\) or dealer sales agent \(sn\_dealer\_mgmt.dealer\_sales\_agent\)

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Sales Promotion Management** > **My Promotions** > **All Claims**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Asset|Asset for the claim.|
    |Requested by|Logged-in user or member of the logged-in user's service organization.|
    |Consumer|Consumer tagged to install base.|
    |Dealer|Business location.|
    |Sale price|Sale price of the product sold. Select the required currency from the list|