---
title: Create a visibility criteria
description: Agents workspaces enables the manufacturers to create the visibility criteria. Manufacturer can filter the dealer name for which the target sales promotion is applicable.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-create-visibility-criteria.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create a checklist template, Sales promotion management, Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Create a visibility criteria

Agents workspaces enables the manufacturers to create the visibility criteria. Manufacturer can filter the dealer name for which the target sales promotion is applicable.

## Before you begin

Role required: manufacturing operations admin \(sn\_mfg\_cmn.manufacturing\_operations\_admin\) or sales promotion manager \(sn\_sales\_prm\_mgmt.sales\_promotion\_manager\)

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Sales Promotion Management** > **My Promotions** > **Visibility Criteria**.

2.  Select **New**.

3.  On the form, fill in the fields.

<table id="table_dhz_fgk_pfc"><thead><tr><th>

Fields

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Sales promotion

</td><td>

Sales promotion for the visibility criteria.

</td></tr><tr><td>

Condition

</td><td>

Required service organization condition.To learn more about the Service Organization Criteria, see [Create the criteria for a service organization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/create-service-organization-criteria.md).

</td></tr></tbody>
</table>4.  Select **Save**.


**Related topics**  


[Associate service organizations with a service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/associate-services-to-service-organization.md)