---
title: Create an impacted asset
description: Identify an impacted asset that must be replaced or recalled.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-impacted-asset.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Recall management, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Create an impacted asset

Identify an impacted asset that must be replaced or recalled.

## Before you begin

Role required: sn\_rcl\_claim\_mgmt.recall\_manager

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Recall Management** > **My Campaigns** > **Impacted asset**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Fields|Description|
    |------|-----------|
    |Recall campaign|Name of the recall campaign.|
    |Recall campaign phase|Recall campaign phase that you want to recall.|
    |Repair claim case|Repair claim case number.|
    |Asset|Asset that you want to recall.|
    |Install base|Install base item.|

4.  Select **Save**.