---
title: Partially approve a claims
description: Partially approve a sales promotion claim by updating the approved amount, which is less than the claimed amount.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-partially-approve-spclaims.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reviewing and approving the sales promotion claims, Sales promotion claim management, Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Partially approve a claims

Partially approve a sales promotion claim by updating the approved amount, which is less than the claimed amount.

## Before you begin

Role required: manufacturing operations admin \(sn\_mfg\_cmn.manufacturing\_operations\_admin\) or claims agent \(sn\_claim\_cmn.claims\_agent\)

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Sales promotion**.

    **Note:** To learn how to create and navigate to the Review & approve form, see [Create a sales promotion claim case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-create-sls-pro-claim-case.md).

2.  Select **Review & approve** from **Activities**.

3.  Set the **Claim amount** to the number that you want to approve.

4.  Add **Notes**.

5.  Select **Complete**.

    The sales promotion claim is partially approved.

6.  View the sales promotion summary details by selecting **Claim Summary**.