--- title: Preventive action form description: The preventive action form captures the remediation plan, cost, priority, and status details for a quality issue \(QI\). locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-preventive-action-form.html release: australia topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [preventive action form, preventive action, remediation action plan] breadcrumb: [Quality issue management form, Reference, Manufacturing Commercial Operations] --- # Preventive action form The preventive action form captures the remediation plan, cost, priority, and status details for a quality issue \(QI\).
| Field | Description |
|---|---|
| Number | Preventive action number that is automatically generated. The number starts with PREV and is incremented for every new report. |
| Remediation action plan | Remediation action plan. |
| Issue | Record for which preventive action must be performed. |
| Total actual cost | Actual cost of the preventive action. |
| Implementation date | Date when the preventive action must be implemented. |
| Validated date | Date when the actions were validated. |
| Priority | Severity of the preventive action. Options are:- Critical - Major - Moderate - Minor |
| State | State of the preventive action:- New - On hold - In progress - Closed complete - Closed canceled - Closed incomplete |
| Table | Table name for which the preventive action must be performed. |
| Remediation item | Remediation item record associated with the action. |
| Assignment group | Organizational units or teams responsible for handling specific tasks, cases, or issues. |
| Assigned to | User to whom the preventive action has been assigned. |
| Short description | Short note. |
| Description | Detailed description of the preventive action. |