---
title: Product non-conformance case task form
description: The Product non-conformance case task form enables you to add the case task details.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-product-non-conformance-case-task-form.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Quality issue management form, Reference, Manufacturing Commercial Operations]
---

# Product non-conformance case task form

The Product non-conformance case task form enables you to add the case task details.

<table id="table_txb_2lm_whc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

Product non-conformance case task number that is automatically generated. The number starts with "PNCCT" and incremented for every new report.

</td></tr><tr><td>

Parent

</td><td>

Parent that is used to build the hierarchical categories.

</td></tr><tr><td>

Account

</td><td>

Account.

</td></tr><tr><td>

Consumer

</td><td>

Consumer name.

</td></tr><tr><td>

State

</td><td>

State of the non-conformance case task.-   Pending
-   Open
-   Work in progress
-   Closed complete
-   Closed skipped
-   Closed incomplete

</td></tr><tr><td>

Priority

</td><td>

Severity of the non-conformance case task. Options are:-   Critical
-   Major
-   Moderate
-   Minor

</td></tr><tr><td>

Assignment group

</td><td>

Organizational units or teams responsible for handling specific tasks, cases, or issues

</td></tr><tr><td>

Assigned to

</td><td>

User to whom the non-conformance case task has been assigned.

</td></tr><tr><td>

Visible to customer

</td><td>

Option to make the information visible to the customer.

</td></tr><tr><td>

Subject

</td><td>

Primary area of focus.

</td></tr><tr><td>

Description

</td><td>

Short description.

</td></tr></tbody>
</table>**Parent Topic:**[Quality issue management form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-qim-form.md)