---
title: Create a product quality investigation
description: Create a non-conformance case task report for products that had an issue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-product-quality-investigation-task.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Product quality investigation, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Create a product quality investigation

Create a non-conformance case task report for products that had an issue.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **List** > **Product Quality Investigation** > **Product Quality Investigation Task**.

2.  Select **New**.

3.  On the Product Quality Investigation Task form, fill in the fields.

    For a description of the field values, see [Product quality investigation task form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-product-quality-investigation-task-form.md).

4.  Select **Save**.


**Related topics**  


[Discuss form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-discuss-sidebar.md)

[Notes form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-notes.md)