---
title: Reject a claims
description: Reject a claims that was raised by the dealer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-reject-all-sp-claims.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reviewing and approving the sales promotion claims, Sales promotion claim management, Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Reject a claims

Reject a claims that was raised by the dealer.

## Before you begin

Role required: manufacturing operations admin \(sn\_mfg\_cmn.manufacturing\_operations\_admin\) or claims agent \(sn\_claim\_cmn.claims\_agent\)

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Lists** > **Sales promotion**.

    **Note:** To learn how to create and navigate to the Review & approve form, see [Create a sales promotion claim case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-create-sls-pro-claim-case.md).

2.  Select **Review & approve** from **Activities**.

3.  Reject the claims by selecting **\[Omitted image "close-outline-24.svg"\] Alt text: Reject**.

4.  Add **Notes**.

5.  Select **Complete**.

6.  view the sales promotion summary details by selecting **Claim Summary**.