---
title: Product non-conformance without playbook
description: In the workspace, you can use the product non-conformance related list to log the case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-related-lists-product-non-conformance.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [product non-conformance, related list, case task, root cause analysis, RCA, corrective actions, containment actions, Cost of Poor Quality, CoPQ, task SLA, Manufacturing Commercial Operations]
breadcrumb: [MCO workspace, Use, Manufacturing Commercial Operations]
---

# Product non-conformance without playbook

In the workspace, you can use the product non-conformance related list to log the case.

|Related list|Description|
|------------|-----------|
|[Create a product non-conformance case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-product-non-conformance-case-task.md)|Create a non-conformance case task that has an issue.|
|[Create a root cause analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-root-cause-analysis-task.md)|Create a root cause analysis \(RCA\) of the case.|
|[Associating a task cause](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-task-cause-associations.md)|Associate the cause with the RCA for the root cause analysis.|
|[Create a correction action](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-correction-actions.md)|Create corrective actions.|
|[Create a CoPQ expense line](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-copq-expense-line.md)|Create the Cost of Poor Quality \(CoPQ\) expense line.|
|[Create a containment action](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-containment-actions.md)|Create containment actions.|
|[Task SLA](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-task-sla.md)|Record the task SLA.|
|[Create a parent-child relationship](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-relationships.md)|Track similar or duplicate product non-conformance cases.|