---
title: View a product non-conformance
description: Review submitted product non-conformance cases to track their status and resolution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-view-a-product-non-conformance.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [product non-conformance, product non-conformance case, view product non-conformance, quality issue management, PNC, unassigned cases]
breadcrumb: [MCO workspace, Use, Manufacturing Commercial Operations]
---

# View a product non-conformance

Review submitted product non-conformance cases to track their status and resolution.

## Before you begin

Role required: Quality Issue Management Admin or product non-conformance submitter \(sn\_mfg\_qm.product\_non\_conformance\_submitter\)

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **List** > **Product Non Conformance Case**.

2.  Select a list of cases to view.

    -   **My Cases**: Cases assigned to you.
    -   **All**: Cases that belong to your business location.
    -   **Open**: All the open cases.
    -   **Unassigned**: Unassigned cases that you can assign to an available agent.