--- title: View a repair claim case description: View the repair claim cases. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-view-repair-cc.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Repair claim, MCO workspace, Use, Manufacturing Commercial Operations] --- # View a repair claim case View the repair claim cases. ## Before you begin Role required: claim agent or manufacturing operations admin ## Procedure 1. Navigate to **All** > **Repair Claims**. 2. Choose a list of cases to view. - My Cases: Cases assigned to them - All: Cases that belong to that business location. - Open: All the open cases. - Unassigned: Unassigned cases and assign them to the available agent. - Escalated: Cases that are escalated and need attention.