--- title: Repair claim description: In the Repair claims workflow, the customer approaches the dealer with issues related to one or more products. The dealer diagnoses and fixes the issue​ and raises the reimbursement for the repair work performed. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-warranty-clms.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [MCO core, Explore, Manufacturing Commercial Operations] --- # Repair claim In the Repair claims workflow, the customer approaches the dealer with issues related to one or more products. The dealer diagnoses and fixes the issue​ and raises the reimbursement for the repair work performed. \[Omitted image "repair-claim-wf.png"\] Alt text: Workflow for repair claims ## What to explore next To learn more about configuring and using repair campaign, see: - [Repair claims data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/repair-claims.md) - [Install Manufacturing Commercial Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/install-manufacturing-commercial-operations-core.md) - [Implement a repair claim set up](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-set-up-repair-claim.md) - [Repair claim for the dealer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/repair-claim-dealer.md) - [Repair claim](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-use-repair-claim.md)