---
title: Approve the ServiceNow app for Google Play
description: Android for Work may not be able to find the ServiceNow application. If that is the case, the ServiceNow App might not be approved for your organization. You can approve the app by finding it in the Google Play store.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/approve-app-google.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Device management, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---

# Approve the ServiceNow app for Google Play

Android for Work may not be able to find the ServiceNow application. If that is the case, the ServiceNow App might not be approved for your organization. You can approve the app by finding it in the Google Play store.

## Before you begin

Role required: none, however, you must either go to Google Play through the MDM, or use the same email address with the MDM that you use to sign in to the Google Play store.

## Procedure

1.  Navigate to the Google Play store.

2.  Search for the ServiceNow mobile app.

3.  Click **Approve**.

    \[Omitted image "ApproveAndroidApp.png"\] Alt text: App in the Google Play store with the Approve button highlighted


**Parent Topic:**[Supported mobile device management vendors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/mobile-vendors.md)