--- title: Mobile Platform description: Access your instance from anywhere using the ServiceNow Mobile Platform. The Mobile Platform enables you to create customized mobile experiences on the Now Mobile and Mobile Agent apps. Using these apps, your users access custom reports and can execute multiple tasks, enabling them to perform their work from anywhere, at any time. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/mobile/mobile-config-navigation.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 2 --- # Mobile Platform Access your instance from anywhere using the ServiceNow® Mobile Platform. The Mobile Platform enables you to create customized mobile experiences on the Now Mobile® and Mobile Agent® apps. Using these apps, your users access custom reports and can execute multiple tasks, enabling them to perform their work from anywhere, at any time. \[Omitted video\] Description: Introductory video to ServiceNow mobile apps. This video highlights some of the capabilities of the 2 ServiceNow® mobile apps: Mobile Agent and Now Mobile. The video defines the purpose of each app, who uses them, and how they support your workflows and ServiceNow business applications. The Mobile Agent app is designed for field service technicians and engineers to support them while they are off-site. The Now Mobile app can be used by your entire organization. Using the Now Mobile app, employees can perform tasks such as viewing their work schedules, viewing a knowledge article, or reserving a conference room. ## Get started Select one of these tiles to learn about the ServiceNow Mobile Platform. Learn how to use the mobile apps to manage incidents, collaborate with teams, access the knowledge base, and much more. Starting with the Australia release, Mobile Studio is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.