---
title: Enable or disable impersonation in mobile apps
description: Learn how to enable or disable impersonation in your ServiceNow mobile apps.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/mobile-impersonate-2.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Mobile impersonation, Configuring the Mobile Platform, Mobile Platform]
---

# Enable or disable impersonation in mobile apps

Learn how to enable or disable impersonation in your ServiceNow mobile apps.

## Before you begin

Role required: admin or impersonator

**Note:** An impersonator is a user who can impersonate all users except those with an admin role.

## Procedure

1.  In your ServiceNow mobile app, tap the **Settings** \(\[Omitted image "settings.png"\] Alt text: Settings icon\) tab in the navigation bar.

    **Note:** If you do not see a **Settings** tab, tap **More** \(\[Omitted image "mobile-more-icon.png"\] Alt text: More icon\) and then tap **Settings** from the list.

2.  In the settings screen, tap the user card.

    \[Omitted image "mobile-imperson-1.png"\] Alt text: User card on the settings screen

3.  At the bottom on the screen, tap **Impersonate user**.

    \[Omitted image "mobile-imperson-2.png"\] Alt text: Impersonate user option in the settings screen

4.  Select a user to impersonate in the **Select User** list.

    \[Omitted image "mobile-imperson-3.png"\] Alt text: Select user list form impersonation

    You are now impersonating the selected user. A banner appears at the top of the screen to indicate which user you are impersonating.

5.  To end impersonation, return to the settings screen, tap the user card, and tap **End Impersonation**.

    \[Omitted image "mobile-imperson-4.png"\] Alt text: End impersonation option in the settings screen.


**Parent Topic:**[Mobile impersonation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/mobile-impersonation.md)