---
title: ServiceNow AI Lens for mobile
description: ServiceNow AI Lens enables you to harness generative AI to scan, extract, understand, and synthesize data directly from your phone or tablet, making it easy to optimize your workflows on the go.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/servicenow-lens-mobile.html
release: australia
topic_type: concept
last_updated: "2026-06-03"
reading_time_minutes: 1
keywords: [Now Assist, generative AI, Otto]
breadcrumb: [Exploring Otto, ServiceNow Otto for Mobile, Mobile Platform]
---

# ServiceNow AI Lens for mobile

ServiceNow AI Lens enables you to harness generative AI to scan, extract, understand, and synthesize data directly from your phone or tablet, making it easy to optimize your workflows on the go.

\[Omitted video\] Description: Overview of ServiceNow Lens features

\[Omitted image "na-lens.png"\] Alt text: Otto generating troubleshooting steps based on an image

By capturing data from a variety of visual sources—including images, emails, handwritten notes, websites, and applications—ServiceNow AI Lens streamlines tasks like auto-filling forms, extracting information from multiple screenshots, and generating actionable insights.

ServiceNow AI Lens supports the following file types:

-   PDF
-   DOC
-   DOCX
-   XLS
-   XLSX
-   PPT
-   PPTX
-   JPG
-   JPEG
-   PNG

\[Omitted image "na-lens-autofill.png"\] Alt text: Forms that have been auto-populated.

ServiceNow AI Lens can extract information from images and directly enter the data into forms. To have ServiceNow AI Lens assist you, tap the Lens icon \[Omitted image "na-lens-icon.png"\] Alt text:. After attaching the image you want to extract information from, you can add additional instructions for how ServiceNow AI Lens should extract the data.

For more information about the feature, see [Exploring ServiceNow AI Lens](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/servicenow-lens-explore.md). For information on configuring on your device, see [Configure ServiceNow AI Lens](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/install-sn-lens.md).

To learn how to configure a lens launcher button for your mobile app, see [Configure a Lens launcher button](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/configure-lens-launcher-button.md).