--- title: Incident reporting description: ServiceNow mobile app issues should be reported through the standard support channels. You can report incidents by contacting Customer Service and Support. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/mobile/sg-mobile-security-incidents.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Security practices, Device security, Mobile security, Configuring the Mobile Platform, Mobile Platform] --- # Incident reporting ServiceNow mobile app issues should be reported through the standard support channels. You can report incidents by contacting Customer Service and Support. To report incidents, contact [Customer Service and Support](https://support.servicenow.com/now?draw=case). **Parent Topic:**[Mobile security practices](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/sg-mobile-security-practices.md)